Last updated: June 2026
This Privacy Policy explains how ShipX ("we", "us", "our") collects, uses and protects the information you provide when you visit shipx.ae or use our freight forwarding services. By using our website, you agree to the practices described below.
We may collect information you voluntarily provide through our quote and contact forms, including your name, company name, email address, phone or WhatsApp number, shipment details and any message you send. We may also collect limited technical information such as browser type and pages visited to improve our website.
We use your information to respond to enquiries, prepare freight quotations, deliver and coordinate logistics services, communicate shipment updates, and improve our services. We do not sell your personal information to third parties.
We may share necessary details with trusted partners — such as shipping lines, airlines, customs agents and road logistics partners — strictly to fulfil your shipment. These partners are expected to handle your information securely and only for the agreed purpose.
We take reasonable organizational and technical measures to protect your information against unauthorized access, loss or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Our website may use cookies or similar technologies to enhance your browsing experience and analyze site usage. You can control cookies through your browser settings.
You may request access to, correction of, or deletion of the personal information we hold about you by contacting us at info@shipx.ae.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
For any questions about this Privacy Policy, contact ShipX at info@shipx.ae or our head office in Meydan Free Zone, Dubai, UAE.