Last updated: June 2026
These Terms & Conditions govern your use of the ShipX website (shipx.ae) and the freight forwarding services we provide. By using our website or engaging our services, you agree to these terms.
ShipX provides freight forwarding, customs clearance, road logistics, warehousing, international shipping and related logistics solutions. Specific service scope, rates and timelines are confirmed in writing for each shipment or agreement.
Quotations are based on the information you provide and are valid for the period stated. Rates may be subject to change due to carrier surcharges, currency fluctuations, fuel costs, customs duties, taxes or changes in shipment details. Final charges are confirmed upon booking.
You are responsible for providing accurate and complete shipment information, correct documentation, lawful cargo, proper packing and timely instructions. You confirm that goods tendered for shipment are not prohibited, restricted or dangerous unless declared and agreed in advance.
ShipX acts as a freight forwarder coordinating services with carriers and partners. Our liability is limited in accordance with applicable international conventions, carrier terms and standard trading conditions. We are not liable for delays, losses or damages arising from circumstances beyond our reasonable control.
Charges are payable as agreed. Late payment may result in additional charges or suspension of services. Cargo may be subject to a lien until outstanding amounts are settled.
Cargo insurance is recommended for all shipments. Unless expressly arranged with us, goods are not insured by ShipX, and the client is responsible for arranging appropriate coverage.
All content on shipx.ae, including text, graphics and logos, is the property of ShipX and may not be copied or reused without permission.
These terms are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the jurisdiction of the relevant UAE courts.
For questions about these Terms & Conditions, contact ShipX at info@shipx.ae.